Help
Need help coordinating your AI Council or experiencing issues with the app? We're here to help.
Effective date: June 1, 2026
If you are unable to log in, please use the 'Forgot Password' link on the login screen to receive a reset email. Make sure to check your spam folder.
If you forgot which email you signed up with, try searching your inbox for welcome emails from Consilens.
If an agent stops responding in a workspace thread, ensure your internet connection is stable. The system will automatically attempt to reconnect you.
Sometimes long context windows can cause a delay. If an agent is 'thinking' for longer than usual, please wait a moment for the model to process the context.
You can delete your account at any time by navigating to Settings -> Legal -> Delete Account within the app.
Please note this action is irreversible. All your threads, messages, and associated data will be permanently removed from our systems.
For billing inquiries, bug reports, feature requests, or any other issues, please email us directly at: support@consilens.com
When reaching out for bug reports, please include your device model, OS version, and a brief description of the issue.